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[solved] Why can't my computer see Axe-FX?

APE

Inspired
My computer can't see AxeFx USB.

Axe-FX II plugged directly into MBP from square USB in the back of the Axe-FX. Cable tested working,

It was previously plugged into a USB hub and I suspected that that could be the cause, so I unplugged that cable from the hub and plugged it into the computer directly. But my computer still could not see the USB. So I tested the cable it was using and that cable works.
 
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