If people got offended by that simple statement that is them being argumentative
you posted a negative comment about a product on that product's forum. the product is extremely successful, with many of the top tier guitarists in the
world enjoying the product and not having the issue you have regarding dynamics. that is why a comment like "the axe-fx isn't dynamic, especially compared to ____ other products" is a negative comment. majority of the users - again including the top guitarists in the world - don't think that at all.
we all objectively tried the axe, feel that it is dynamic enough, "real-sounding" enough, and has many other great, positive qualities. we all decided that on our own.
this place isn't some special support group where people reassure themselves the product is good. we aren't all delusional. you aren't coming here and lifting the veil for us or anything like that.
a forum that is for a particular product created by the product manufacturers is typically a place that thinks positively of that product. so to go there and post comments that talk about it in a negative way is of course a red flag to forum members.
to post a question, or say "i'm not getting a good result" or similar things is not the same. that's why this forum is here, to help others.
but to come here and post a negative blanket statement like "the axe isn't dynamic" as if it was fact is an argumentative statement. you instantly are stating that all of us are crazy for thinking it is dynamic, and that we all don't know what we're talking about, and only you do. it's like you're trying so hard to convince us all that we don't know anything, because we need to try your preset, and then OMG i've never experienced that ever before.
people speaking positively about a product on that product's forum is not "being defensive." people not agreeing with your blanket statement "the axe isn't dynamic" isn't "being defensive."
you clearly have your own interpretation and preferences - and that's ok. we all don't need to use the axe the same way. you can do what you want, and i can do what i want.
some of us simply are trying to say that if you feel the axe isn't dynamic, something may be wrong with your setup, because for an overwhelming majority of users, including some of the top guitarists in the entire world, it
is dynamic without all of those additional adjustments.