Scanman39
Member
I had a minor stroke in June and it affected my vision on reading text.(Thank God it was only close up vision and memory loss which my memory came back pretty quickly) I saw there was a new FM9 Firmware update so I decided to update and at some point it went sideways. I tried the update and kept getting errors (self induced lol) I finally requested some help from Fractal Support. Mark was patient and extremely helpful. He went through steps to try and answered all my questions. FM9 is now working! Thank you again Mark, you are an asset to the Fractal company.