I have posted this question to the Facebook page and emailed support, however so far no one has been able to come up with a solution. Whenever I restart my FXIII, I always get returned to the 000 Preset, never to the one I was last using when I shut down the unit. I am told the unit should return to the last preset in use, but mine does not do that. It always returns to preset 000 (59 Bassguy). Yes, I am on the latest production firmware 10.02. My unit is only about a month old. The only things plugged into my unit are my Fender Stratocaster guitar and Yamaha HS7 monitors, and the USB is plugged into my totally updated Windows 10 machine running the very latest version of AXE Edit. I am told there is NO setting that can correct this or set a "default" preset on start. Does anyone have any suggestions? Thanks for any help.