electronpirate
Axe-Master
So...
I've been spending a lot of time playing Piano as well as guitar (Let me slide in a NGD with an excellent Guild 12 string on the way...)
So, to the point. I picked up a Korg Krome about a year ago. I run it through a couple of Yamaha HS8's, and it sounded great. After a month or so, there was a strange crackling only on Piano sounds and intermittent. Annoying, but deal with it. Fast forward to the last month, where I finally get to the point where I figure I paid that much for this thing...it should not have this problem.
Welcome to the new age. A search on the issue, and lo and behold, it's a known problem. The common solution is...sadly...a complete board replacement. But others have had success replacing the dog-snot MicroSD card that supplies all these sounds. So, I get the Micro SD card, the adapter for the Mac, and endeavor to take this thing apart to replace this card.
Thus ensues a ridiculous comedy. There are no less that 30 screws holding one plastic top to the plastic bottom (what engineer thought THAT was a good design concept?). I even enlisted one of my twin girls to assist. 30 minutes later, and a few youtube views of some poor slob who did this before, and the damn thing is open. I remove the card (which seems like it's nailed in with Gorilla Glue even after lifting up the retaining clip on the motherboard), then spend the next hour finding some Mac utility to image copy what's on the card to my computer. Thanks be to the gods of Rasberry PI that someone created a homegrown one that will do that. It works! I have a new card that holds the image.
All that, a few aborted attempts at booting the Keyboard with the new SD card not fully in contact with the board prompting errors, and finally...success. It boots up. Let's lose another 30 minutes of my life placing all those screws back into the keyboard.
I plug in the monitors, and 15 minutes into playing...there's the crackle! Well, I tried. I have another image that is off the world wild web that may or may not be worth a shot, but the thought of tackling all those screws again is more work than I'm willing to do.
I will try support, but in the all-encompassing world of Korg, I am not convinced of any timely satisfaction.
Frustrated, and more than a little angry at (expensive) products that are rushed to market, and left to hang out there with known defects. Or maybe I'm spoiled by companies that put a quality product out there, and assiduously monitor users for problems...and FIX them immediately.
-Sigh.
I've been spending a lot of time playing Piano as well as guitar (Let me slide in a NGD with an excellent Guild 12 string on the way...)
So, to the point. I picked up a Korg Krome about a year ago. I run it through a couple of Yamaha HS8's, and it sounded great. After a month or so, there was a strange crackling only on Piano sounds and intermittent. Annoying, but deal with it. Fast forward to the last month, where I finally get to the point where I figure I paid that much for this thing...it should not have this problem.
Welcome to the new age. A search on the issue, and lo and behold, it's a known problem. The common solution is...sadly...a complete board replacement. But others have had success replacing the dog-snot MicroSD card that supplies all these sounds. So, I get the Micro SD card, the adapter for the Mac, and endeavor to take this thing apart to replace this card.
Thus ensues a ridiculous comedy. There are no less that 30 screws holding one plastic top to the plastic bottom (what engineer thought THAT was a good design concept?). I even enlisted one of my twin girls to assist. 30 minutes later, and a few youtube views of some poor slob who did this before, and the damn thing is open. I remove the card (which seems like it's nailed in with Gorilla Glue even after lifting up the retaining clip on the motherboard), then spend the next hour finding some Mac utility to image copy what's on the card to my computer. Thanks be to the gods of Rasberry PI that someone created a homegrown one that will do that. It works! I have a new card that holds the image.
All that, a few aborted attempts at booting the Keyboard with the new SD card not fully in contact with the board prompting errors, and finally...success. It boots up. Let's lose another 30 minutes of my life placing all those screws back into the keyboard.
I plug in the monitors, and 15 minutes into playing...there's the crackle! Well, I tried. I have another image that is off the world wild web that may or may not be worth a shot, but the thought of tackling all those screws again is more work than I'm willing to do.
I will try support, but in the all-encompassing world of Korg, I am not convinced of any timely satisfaction.
Frustrated, and more than a little angry at (expensive) products that are rushed to market, and left to hang out there with known defects. Or maybe I'm spoiled by companies that put a quality product out there, and assiduously monitor users for problems...and FIX them immediately.
-Sigh.