My Conclusion about Kemper Profiler Stage

V

Viorel Teodoroiu

New Member
My Conclusion about Kemper Profiler Stage, in 2 months of testing days.

Unreliable product for live situations, too many problems:
Noise/buzz on Master Output and Monitor Out Dry (clean rigs) with DiMarzio noiseless pickups, freeze OS, foot switches does not work properly.

Almost weekly I discover new problems
:cursing:


Too risky to use at work. I still rely on the old Boss GT-100, or Fractal Ax8
;)

Unfortunately the 30 days of return passed. I was stuck with this product, and I hope that the next updates will solve the problems, or maybe the warranty. I want my money back.
We are ... just testers
:cursing:
 
I have had zero issues with my Stage in the last 2 months (except for some Editor crashes). You must have got a faulty unit and should get it replaced. Maybe contact support and request a replacement?
 
Avinash said:
I have had zero issues with my Stage in the last 2 months (except for some Editor crashes). You must have got a faulty unit and should get it replaced. Maybe contact support and request a replacement?
Click to expand...
Maybe I have a defective Kemper Stage copy unit, the date of manufacture was confirmed for August 2019. Regarding the problems reported, I opened ticket after ticket. Thks!
  • My interest is not to denigrate this company, I present only a fact.
    When I pay for a product, I expect it to work at 100% .
    What it would mean to travel by car or an airplane, which generates errors.

  • A Kemper forum user Atlantic:
    "I absolutely love Kemper and everything from their products to their business model...

    But it is completely true that the Stage was a product not enough developed or tested to be put in production. Too many failures both in the hardware and in the software.

    Maybe now (6 months after the release of the product) we are approaching the point where a new Stage bought from the company directly is not so likely to fail miserably. But in the beginning so many of them had problems. Too many of them.

    Let's do a favor to this company that so many of us love, and acknowledge this fact. So they don't make a big mistake like this again."
 
I will come back with news after receiving the next copy of Kemper Stage

Update:

"Helge Schellbach @ Kemper Amps Support

i assume that the Profiler has a hardware issue.

The Profiler needs to be exchanged.

Please contact your dealer so he can start the return procedure for you. We will take care that you receive a working unit as soon as possible.

With best regards, Helge Schellbach"
 
Sound like you had defective unit..

Viorel Teodoroiu said:
My Conclusion about Kemper Profiler Stage, in 2 months of testing days.

Unreliable product for live situations, too many problems:
Noise/buzz on Master Output and Monitor Out Dry (clean rigs) with DiMarzio noiseless pickups, freeze OS, foot switches does not work properly.

Almost weekly I discover new problems
:cursing:


Too risky to use at work. I still rely on the old Boss GT-100, or Fractal Ax8
;)

Unfortunately the 30 days of return passed. I was stuck with this product, and I hope that the next updates will solve the problems, or maybe the warranty. I want my money back.
We are ... just testers
:cursing:
Click to expand...
 
The second Kemper Stage unit received today, tested in the store, presents problems on the screen. The screen moves up and down and shows mixed colors, lack of contrast and incorrect display of colors on the left side.

The unit stayed in the store and will return to Kemper or maybe direct in service.

In the end I accept the money back and I will buy this Kemper Stage again in the summer, maybe I am lucky with one unit without any problems.
 
Viorel Teodoroiu said:
My Conclusion about Kemper Profiler Stage, in 2 months of testing days.

Unreliable product for live situations, too many problems:
Noise/buzz on Master Output and Monitor Out Dry (clean rigs) with DiMarzio noiseless pickups, freeze OS, foot switches does not work properly.

Almost weekly I discover new problems
:cursing:


Too risky to use at work. I still rely on the old Boss GT-100, or Fractal Ax
Click to expand...

You are 100% correct in my opinion. I have owned the stage for going on 2 months now and have had nothing but issues. I keep thinking with each update issues will get resolved only to have new ones surface. The biggest issue i have found is the problems between Rig manager and the Stage, oddly enough when kemper announced that they released the editor I decided to sell my AXE 3 and FC12 (I'm getting lazy and was looking for a smaller footprint and something I could carry in one hand with my guitar in the other) what a big mistake!!! I don't mind a few minor glitches but getting the equivalent of the windows blue screen of death on the Stage is entirely a different thing.

I will never understand how guitarist lose objectivity when they buy a product. When you drop $1,700 on a product it should simply work. I found most Kemper users love to toss out the "are you running beta??" to defend flaws in software. I can honestly say I always loaded every beta on the AX3 and never had an issues, come to think of it I never had a software issue period.

Listing my Stage later today.
 
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