Andrew Male
Experienced
No one has got back to me so I'm guessing ii will just have to put up with this problem and be very careful when using my Active guitar.
You do not have to "put up" with that problem.
G66 are usually pretty good with resolving faults and if the unit is borked they will repair/replace it.
If they are not responding to emails, you can call them on 0049 461 1828 066.
I would be on the phone immediately to them if it was me.