Look at the firmware updates. In addition to running a business, dealing with supply chain issues, personnel issues, dirty competitors, lawsuits, etc., etc., I still manage to devote 40 hours a week on top of that to algorithm development, design and code. And what do I get in return from some people? "Where's that amp model I've been asking for? I've been asking for a year now. You don't care about us".
Then get rid of the "Wish LIst" section of the forum or be clearer with people that post in there regarding if and when and why or why they won't be seeing the changes they're "wishing" for there. For those of us that don't post "wishes" in that section, it's readily apparent how many you guys listen to and follow through on, but for individuals that have posted about that ONE amp they feel they need and then don't see it show up and aren't given a solid indication as to why, seeing the forest for the trees isn't quite as easy. It seems kind of... I don't know... something... to instead just write those individuals off as "some people."