dieter
Inspired
Hi all
Has anybody run into problems with blue microphone support for their headphones range?
I got one of the blue mofi headphones about 2 years ago. The ear cushions and the headband were falling apart and I emailed support which was at the beginning very helpful even offering free replacement. They sent me an address in the Netherlands and instructions how to send the Headphones which I followed.
After a week or so I’ve got confirmation from the Australian post that the Item was delivered, so I waited for response from the repair service that they sent my Headphones back. After almost 14 days With no response I emailed the support and asked what’s happening that was on Sept. 11th no reply. Sent 2 other emails, no reply, looked up my account and could see they received my emails. Wrote an email to the sales department asked them to forward my request, no answer yet. Wrote on there Facebook page, no answer yet.
Just a bit frustrating as I’m now without good headphones
Cheers
Has anybody run into problems with blue microphone support for their headphones range?
I got one of the blue mofi headphones about 2 years ago. The ear cushions and the headband were falling apart and I emailed support which was at the beginning very helpful even offering free replacement. They sent me an address in the Netherlands and instructions how to send the Headphones which I followed.
After a week or so I’ve got confirmation from the Australian post that the Item was delivered, so I waited for response from the repair service that they sent my Headphones back. After almost 14 days With no response I emailed the support and asked what’s happening that was on Sept. 11th no reply. Sent 2 other emails, no reply, looked up my account and could see they received my emails. Wrote an email to the sales department asked them to forward my request, no answer yet. Wrote on there Facebook page, no answer yet.
Just a bit frustrating as I’m now without good headphones
Cheers