Hi, this is actually about the first problem I've had with my AxeFX II that I didn't cause. I mean, any other issue I had was something I was doing/had done improperly. So just now I fired up my AFII, it came up on preset 6 (last one I had used). I switched to preset 5 (DoubleVerb) and got persistent scratchy, crackly sound. Checked the CPU level, 81%. Switched to another preset (fine), back to 5, scratchy, crackly. Imported preset 5 from a back up about two weeks ago. Scratchy, crackly. Changed the amp in preset 5 to whateve was next in the amp list, changed back and problem solved. So it doesn't seem like the preset was corrupt, but the amp choice seemed to be. I haven't read all the other theads where people had experienced similar issues, because I never had them, but hopefully this provides some useful troubleshooting information to the Powers That Be (Bless Them). If this behavior has been noted and solved before, and I'm the last one to find out, D'Oh!