Ben Randolph
Power User
TLDR: The problem isn't mass production. It's that they cut cost at every possible corner.
Even vintage Fenders and Gibsons were mass produced by cheap labor. I'm under no illusion that even back in the day the workers hand-selected only the best cuts of wood. They were probably just grabbing blocks off the line as they came. Same today with CNC machines. If anything, CNC machines are faster and more precise than a human could ever be. I can see why a company that mass-produces guitars would use them.
I think the issue is that Henry J is a borderline sociopath (I'd love to hear someone with some psychological training give their thoughts on him). My impression is that he lives in his own bubble and actually enjoys causing suffering to those around him. My theory is that a lot of Gibson's questionable decisions (Firebird X, memory cable, mandatory robot tuners) come from Henry and Henry alone. He's not someone to listen to sound advice and create a culture that embraces Gibson's past while adapting to the 21st century. Honestly, he's someone that would make me feel uncomfortable giving money to in the form of a new guitar purchase. If I ever get the urge for a Les Paul, I'd look for a used Gibson, or better yet buy a Heritage first (I visited the Heritage factory in Kalamazoo in 2012 and was impressed at how nice and passionate the people were).
Here is another article from 2014 he does sound crazy. I've worked with some very nasty people here and there in the past, but no one entrenched at such a high level that's so nasty.
Gibson Guitar CEO Gets ENRAGED If Someone Asks For a Day Off
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