So my unit is about 5 months out of warranty and I thought "what the heck, I might "upgrade" the fan to a quieter one, now that warranty voiding is no longer applicable.
I messaged Sussi at 9pm my time, 10pm hers asking about a suitable fan to purchase of my own accord. Not only did she reply within 5 mins, but they're shipping me a replacement FREE OF CHARGE.
What the heck do you say to that? Thanks? Thank you seems so inadequate sometimes.
Any way, props to Sussi and all the guys at G66 (European distributor) for their hard work and dedication. They are a sterling reflection of Fractal and their principles.