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Bug? Frozen AX8 but it sounds

I have a small problem, I'm playing and suddenly only clean sound (only guitar, no amp or fx) comes out of my AX8, it stays completely frozen, it does not change preset, the potentiometers do not react to the turn, even the IN leds remains frozen in the last note that has touched . I have to turn it off and then on again so everything goes back to normal. Anyone else has happened?


Power User
How often does this occur? Maybe a loose ribbon cable inside? I'd suggest contacting Fractal Support.
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