Anybody seen this issue? I'm on Windows 7 on a fairly old laptop. I uninstalled Security Essentials, downloaded Fractool and ran it to send older patches to my XL+ with no antivirus program installed and no problem whatsoever. Then, downloaded Bitdefender and tried running it with Fractool as an exclusion. Fractool disappeared. I then uninstalled Bitdefender and tried to reinstall Fractool. I get this message that Microsoft wants me to send to them:
"Files that help describe the problem:
C:\Users\Jim\AppData\Local\Temp\WER8B4D.tmp.WERInternalMetadata.xml
C:\Users\Jim\AppData\Local\Temp\WER9C7E.tmp.appcompat.txt
C:\Users\Jim\AppData\Local\Temp\WER31CB.tmp.mdmp"
Sorry if this has been covered, but I've read quite a bit of this thread and didn't see it or didn't understand it when I did. Not the most computer literate. Any help would be greatly, greatly appreciated.
"Files that help describe the problem:
C:\Users\Jim\AppData\Local\Temp\WER8B4D.tmp.WERInternalMetadata.xml
C:\Users\Jim\AppData\Local\Temp\WER9C7E.tmp.appcompat.txt
C:\Users\Jim\AppData\Local\Temp\WER31CB.tmp.mdmp"
Sorry if this has been covered, but I've read quite a bit of this thread and didn't see it or didn't understand it when I did. Not the most computer literate. Any help would be greatly, greatly appreciated.