khawk
Inspired
Kevin,
Great review and really spot on. I knew exactly what you meant with the Disney reference. As a father of two little girls, I'm FLOORED with the experience every time we go there. In fact, I made a comment to my wife last April when we went down there again. I said, "You know, I don't even think they allow trash to APPROACH the parks down here." You just enter this trash free, wonderland experience that's very surreal.
Here's a perfect example of their customer service. We were in one of their laundry facilities and I realized we'd run out of toothpaste (don't ask how, it just hit me for some reason). I used the laundry phone to call the front desk to ask them if they had a small store in the lobby I could come by and purchase some toothpaste. Their response? "We'll have that brought out to you immediately!" I said, "Well, we're in the laundry facility and probably won't be back for 10 more minutes. I'd be happy to stop over and pick it up." They replied with, "No sir, we'll have it out to you in 10 minutes." We literally got back to the condo and the guy pulls up in a golf cart with 4 tubes of toothpaste and 4 toothbrushes!
Not trying to hijack the thread and make this a Disney thing. I've had the same experience with FAS support and I agree 100%. Very Disney like! It would probably be pretty hard to get them to show up at my door with a new Axe II though! LOL!
Great review and really spot on. I knew exactly what you meant with the Disney reference. As a father of two little girls, I'm FLOORED with the experience every time we go there. In fact, I made a comment to my wife last April when we went down there again. I said, "You know, I don't even think they allow trash to APPROACH the parks down here." You just enter this trash free, wonderland experience that's very surreal.
Here's a perfect example of their customer service. We were in one of their laundry facilities and I realized we'd run out of toothpaste (don't ask how, it just hit me for some reason). I used the laundry phone to call the front desk to ask them if they had a small store in the lobby I could come by and purchase some toothpaste. Their response? "We'll have that brought out to you immediately!" I said, "Well, we're in the laundry facility and probably won't be back for 10 more minutes. I'd be happy to stop over and pick it up." They replied with, "No sir, we'll have it out to you in 10 minutes." We literally got back to the condo and the guy pulls up in a golf cart with 4 tubes of toothpaste and 4 toothbrushes!
Not trying to hijack the thread and make this a Disney thing. I've had the same experience with FAS support and I agree 100%. Very Disney like! It would probably be pretty hard to get them to show up at my door with a new Axe II though! LOL!