Foot Controller Firmware Update

200man

Power User
...from the manual
FIRMWARE
Features and fixes for the FC controller are built right in to firmware updates for the Axe-Fx III. Such updates might come at any time, extending the tradition of continual improvement which has become a hallmark of Fractal Audio Systems.
The FC does also have its own internal firmware, but this type of update will be uncommon. The current internal firmware version for each connected FC Controller is shown under Setup | FC Controllers on the “Devices” page.


I understand that as a slave device, updating the foot controller software should seldom be needed, yet I cannot figure out what is the official process if updating does indeed becomes necessary. Does anyone know? Sorry if this question has already been asked and answered.
 
I understand that as a slave device, updating the foot controller software should seldom be needed, yet I cannot figure out what is the official process if updating does indeed becomes necessary. Does anyone know? Sorry if this question has already been asked and answered.
The official process will be made official (and made public) if and when an update is needed.
 
My (and at least one other user's) FC-12 is stuck on firmware 1.00 even though I have the most recent full release 2.05 firmware (the one with the diagnostic messages added at bootup) installed on my III.
proof.png

I understand that the FC-12 should be on firmware 1.03 from discussion on this thread:
https://forum.fractalaudio.com/threads/tap-tempo-what-am-i-doing-wrong.146759/

How do I get the correct firmware onto my FC-12?
 
[QUOTE="
I understand that the FC-12 should be on firmware 1.03 from discussion on this thread:
How do I get the correct firmware onto my FC-12?[/QUOTE]

I would contact "support". In the past they have always gotten back to me within 24 hours at the most. Usually the same day. They'll help you.

https://www.fractalaudio.com/getting-help/
 
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