Ugly Bunny
Power User
Well, to play devil's advocate, a lot of what sells the units at their premium prices is the support and longevity, and the incumbent regular updates, whether tacitly or explicitly advertised. Take the QC for instance; it was basically sold in the state it was on the premise (promise?) that it would be supported, improved, and updated for years to come. It's more or less expected these days, and not just out of a sense of entitlement, but out of real-world experience and word of mouth marketing. You buy a helix or an Axe Fx for what it can do today, but you also have the confidence to buy it in the first place because you know the company listens and interacts with the users and you know it will only get better. Cliff, of course, always goes above and beyond to a mind-blowing extent. but it's not the same as expecting my 2009 Subaru Legacy to suddenly get upgraded to a Tesla for free.No other company in this space provides the kind of quality, regular, FREE, updates that FAS does, and yet it is never good enough. There is zero logic to buying a product with a prescribed set of capabilities and features, only to then complain when it cannot later do something that was never promised in the first place. My "sport" edition Mazda doesn't have leather seats like the "luxury" version does, and it never will. If you want all the flagship features, buy the flagship unit. The fact that FAS pays people to regularly provide updates to a device that they give away and people still complain about it is mind-blowing. In other news...get off my lawn.
But if I were a prospective buyer, I could come to this site, see a whole range of products with years and years of free & regular updates. If anything, it'd be weird to expect that to suddenly stop when I buy the product (unless it's literally at the EoL).
Last edited: