I didnt see it that way.Sorry, absolutely not my intention.
I just spent two weeks in Germany, typrying to get a new company-required laptop to work. They say I need it for their Catia TeamCenter on my laptop, and I use a Mac and they won’t do it. I guess all of the errors and problems are my fault, but it was difficult to get everything working well. When I saw this poor guy reporting a problem and everyone suggesting their different issues, it reminded me of my last two weeks.
I wasn’t trying to troll anyone or anything. My sincere apologies, to anyone that felt slighted.
Regardless, I don’t think it required a negative name. I didn’t realize, that I was hurting anyone’s feelings. I think trolling comes with intent.
For the OP, my experience is to cold-boot everything, reload software, and try to replicate the fault.