I’m reluctant to chime in on this, because I really couldn’t be happier with my Axe-FX III and all things Fractal …
but if there‘s anything in the production/delivery chain that bears examination, feedback and additional data points will help.
My unit arrived about five weeks ago, on May 11. Both the outer and inner box were brand new. I don’t remember there being any issues with the plastic wrap.
I immediately noticed that there was no protective plastic peel on the LCD screen. I thought that was strange, since the ritual of peeling it off is one of the perks of new ownership – but since the surface of the screen was completely pristine, with no fingerprints, dust or scratches, I ignored it.
The next thing I noticed was that there was a small ding on the upper edge of the front panel. It was apparent enough that the first thing I did – before even powering up – was hunt in my studio for a black magic marker, and touched up the bare metal where the anodizing had been removed.
At this point, I was asking myself if I had received b-stock. But I examined the entire unit thoroughly, and found nothing else; not a single fingerprint other than my own.
So that’s it. Again, I know how things on the forum can get worried to death like a sore tooth, and I’m questioning whether I should post this … but for Fractal’s own QC and QA chain, constructive feedback can’t hurt.
Here’s that ding …