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Communication Time-out error


New Member
I get an error every time I try to connect my FM3 to FM3-Edit. The error message reads "Communication time-out: unable to complete the following communication request: Query Device version: query_sys_info."

I'm running firmware 3.02. FM3-edit is the latest version 1.03.02. Using Windows 10, which is also current on updates. I've already tried rebooting both the computer and FM3, and I've tried un-installing / re-installing Fm3-Edit and the drivers. I've also tried multiple USB cables. Yet the error message persists.

The silver lining is I'm getting pretty good at editing on the FM3 itself.

Any help you could suggest would be appreciated.
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