Can't backup Axe-Fx 3

Hey guys,

Its been a while since upgrading, actually near a year, since everything was working and I didn't want to mess with anything, but now the band is about to tour I was trying to backup, and upgrade.

Of course Fractal-Bot isn't allowing me to do this. Keeps timing out, no matter which computer, or usb cable.

Cant even get 1 preset to backup. Gets to 2 or 6%.

I followed the instructions and updated the USB firmware to 1.08

The AxeFX3 firmware is 3.01, Jan 30,2019.

Any ideas how I can get Fractal-bot to backup so I can update to current firmwares, and not lose my current presets.?

Thanks.
 
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Hi Andrew,

Usually, when Fractal-Bot misbehaves, this is caused by USB problems on your computer.

Some things to try are:

1. Try a different USB cable or port
2. If you're using a hub, eliminate it. If you're NOT using a hub, try it with one.
3. Try to determine if another USB device or driver might be interfering.

In the meanwhile, you can easily use the MANAGE PRESETS area of Axe-Edit to backup your presets. Select them, right click, and choose EXPORT.
 
Cliff's suggestion (having an empty preset loaded/active in the Axe3) can significantly speed backing up (and I think also uploading new FW) for Fractal-Bot and Axe-Edit.
 
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