Axechange.net JS error due to permission issue

[stevehollx]

Does anyone else have issues with the site's javascript window not opening up? For me, it is real hit-and-miss--probably 40% success ratio (refreshing doesn't seem to help). I'm seeing the issue across multiple browsers (IE, Firefox & Safari) and on both Mac and Windows XP.

I just loaded it up in IE and noticed I get a javascript error. It appears there is a permissions issue somewhere. I am attaching a screenshot of the JS error and what the preset page looks like when the issue occurs (no preset list box).

The issue issue also seen on the live search function, due to another permission issue but on a different page. This screenshot is also attached.

 

[GerhardHa]

all fine here with Vista SP1 / IE 7

 

[stevehollx]

I figured it out. It looks like a DNS issue.

Go to http://axechange.net and you will reproduce the issue.

Go to http://www.axechange.net and it works fine.

That explains why I could sometimes get to it--I probably was typing in the full address those times (which I don't often do as the www entry typically points to the same place). It looks like the entry for 'www.axechange.net.' isn't the same as 'axechange.net'. Let me see if I can figure anything else out on my side, but is this something the netadmin for this site/server could look into and get fixed?

 

[stevehollx]

Ok the DNS queries come back with the same IP for both sites, so the issue is specific to the IIS configuration on 216.177.83.5, if the admin of the IIS server cares to fix this issue. That's probably as far as I can troubleshoot on my side to isolate the issue.