Axe FX USB errors

RockerAlex

Inspired
First off, yes I have use the search function and tried the remedies suggest there ... and none of them have worked.

I bought a new longer USB cable today so that I wouldn't have to move my Axe off the 4x12 when I want it connected to the PC, but for some reason this newer 5m black cable makes Windows tell me that a "USB device has malfunctioned" whereas my older, shorter, gray cable works perfectly ... is it safe to assume I bought a faulty cable?
 
Possible - in fact probable .... 5m is the extreme end of the USB 2.0 specified length limit so if its a fairly cheap usb cable then it could cause a problem. Don't think I've ever used longer than 3m personally.
 
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