Hi all,glad to be here.As the title said I encounter a problem 4 days ago.My axe 3 stop comunicate with my PC(Dell T7810).I tried to test my axe with another 2 PC`s,a laptop and a desktop and it worked without problem...so the axe 3 is ok.It worked on T7810 too until 4 days ago.The problem start when I plug my phone in another USB port for downloading some photos.Phone was acting like i connect/disconnect(manny times) the USB plug from port,withound touching anything.I pull out the plug of the phone and restart the PC.Since then,when AXE is not connected,PC seems working fine(no problem detected...i tried few troubleshooters and diagnostic programs..even DELL Support test...it seems the PC and drivers are allright and updated.When I plug the AXE,it is not recognised by Windows...sometimes it apears code 10 error...sometimes code 43 error........i tried with another PCI-USB 3.0 adaptor...still not workink....i tried even with a separate bus powered usb-hub...still not working.At some points,I start the driver (FASUSBAudio Control Panel)and it see the axe ...but shows "No valid sample rate"...and still not working...Also sometimes after manny attempts ,when Device Manager shows that axe is ok and driver ok...when I start Axe-Edit the green button is litted but is stucking on Communicating...Please wait!...And an error msg apear:Communication time-out:Unable to complete:Query device version:query_sys_info...Today I plug in an USB port one 8G usb stick and everithing was ok until i power up the axe3,wich was conected on another port(and was not seen by Device manager)...when axe start the usb stick disapear too...I also make 2 movies with this strange behavior...It act like AXE draw power from usb port and the stick remains without power
I also tried with a clean windows installed on this computer,but on another SSD....still not worked.
I observed that on the lapton after the FASUSB driver installation,when i power-up the axe,it connects on w-updates and is installing another 2 drivers....Never hapend on my T7810 since the problem apear.
I will try another power supply on weekend...Is the last ideea that remained to test...Further..I dont have any idee what to do next...Any advice are wellcome.
I also tried with a clean windows installed on this computer,but on another SSD....still not worked.
I observed that on the lapton after the FASUSB driver installation,when i power-up the axe,it connects on w-updates and is installing another 2 drivers....Never hapend on my T7810 since the problem apear.
I will try another power supply on weekend...Is the last ideea that remained to test...Further..I dont have any idee what to do next...Any advice are wellcome.