Axe-Fx II XL+ can't get audio output from PC

SilentStrike254

New Member
I just got my new Axe-Fx II XL+ and I'm trying to set it up so that it acts as a sound card for my PC. I installed all of the drivers and updated the firmware of the device, and when I go into audio devices on my PC there is in fact a speaker setting for the Axe-Fx II. However, it says that there is no jack information available and therefore won't send any sound to it. Has anyone run into this problem or know how to fix it?
 
look in the I/O menu on the axe fx and turn the usb return level up. default is really low like -60 db or something.
 
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