Axe FX II not registered in Cubase

[Hansen]

I have used Axe FX in Cubase for years and never had a problem. When I opened Cubase last time I opened it before I had turned on the Axe FX, hence I got a message and I think I clicked on the wrong option and kind of disabled the Axe FX. Usually I solve this by going to Devices - Device Setup - ASIO Driver and change this to Axe FX. This is currently set to ASIO Direct Full Duplex Driver.

However when I do this I get the message "No device is connected to the PC". So I can't change ASIO driver to the Axe FX. However the Axe FX is connected to the PC and plays other music outside Cubase.

How can I fix this?

 

[Jleavitt]

You've probably done this already but just in case you have not, shut down and reboot your computer. That would be my first action if it was all working well before.

 

[Hansen]

I already did that several times. I also re-installed the Axe FX USB driver. Still get the same message: "No device is connected to the PC"

 

[Hansen]

Btw, the ASIO Driver automatically switches back to the sound card that is on the PC after I try to choose the AXE FX II. So it not even possible to choose the AXE FX II as it automatically goes back to PC sound card.

 

[theo]

Try setting device to 'no device' click apply, then open up device setup again and swap it back to the axe fx.