Axe-FX II arrived today: Just making noise and flashing like crazy

G

guitarnerdswe

Fractal Fanatic
I just got my Axe-FX II. It worked for the first 15 minutes. I tried to connect the USB, then it went crazy, all inputs are clipping (even though there is nothing connected) and it's just making clicking noises. Reset or rebooting does nothing.

What has happened? Did I get a faulty unit?

EDIT: When I try to power it on now, it just freezes with a pixelated screen...
 
Last edited:
Scott Peterson said:
I'm assuming you unplugged the USB?

Have you contacted support?
Click to expand...

Yes, I unplugged everything. Now when I power on, the screen is just random pixels and it makes weird noises out of the outputs.

I've sent an email to G66 telling them it's broken. Should I email Fractal too?
 
Niklas Nilsson said:
Yes, I unplugged everything. Now when I power on, the screen is just random pixels and it makes weird noises out of the outputs.

I've sent an email to G66 telling them it's broken. Should I email Fractal too?
Click to expand...

I do not know how it works in Europe. I am sure if G66 can't answer, then I'm sure they'll let you know who to talk to (ie. support @ Fractal).
 
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