I seem to recall that they could not reproduce the issue there. Super easy to reproduce it here?Communication timeouts have been happening for years now (started around Quantum 7-8 for me), seems to be when using the axe as an audio interface with axe edit open. For me it's happened on different computers running Win7, Win 8.1, Win10 and OSX with different cables. Pretty sure Cliff confirmed it's a known issue.
Can't find the edit button but I'll also should add that I have updated the Axe fx along with all the firmwares. I also use the axe fx for my sound card or audio device.