Axe 3 cycles thru scenes non-stop

[JIMMY G]

Hi everyone, I turned on my axe 3 today and on every pre-set it just keeps cycling from 1-8 real fast thru the scenes and wont stop. It has sound but cause its changing scenes all the time its jumbled. Any suggestions? Contact Support? It's a bummer for sure. Any help would be appreciated.

 

[RoketRdr]

Stuck button?

 

[xarkon]

Is there an FC connected?

 

[JIMMY G]

I dont think so, but Ill check that out but i dont think its that simple

 

[JIMMY G]

No FC connected

 

[JIMMY G]

Its not the buttons. All functions work it just wont stop cycling

 

[JIMMY G]

There is an external midi controller ( Ground Control Pro ) it's just for changing pre-sets

 

[iaresee]

There is an external midi controller ( Ground Control Pro ) it's just for changing pre-sets

And if you unplug that from the III?

 

[JIMMY G]

Same thing

 

[Rock Chalk]

Have you restarted the Axe Fx with nothing else plugged in?

 

[JIMMY G]

Ill try it now. But I have re-started a bunch (just on and off)

 

[JIMMY G]

Still does it

 

[Brian Coonan]

Still does it

You probably did - but also with USB disconnected?

 

[JIMMY G]

Yes, nothing is plugged in at all

 

[JIMMY G]

I have to step away for a few hours, If no one can help I'll contact support tomorrow. Thanks for helping!

 

[RoketRdr]

I have to step away for a few hours, If no one can help I'll contact support tomorrow. Thanks for helping!

Reload the firmware. Something may have gotten corrupted.

 

[Hellbat]

You could try to give the scene change (The "A" knob IIRC) knob a spin both ways in case the encoder is 'stuck'.

 

[Bruce4mayor]

Reset your System Parameters. Have you recently made changes on the Midi page to set up your footcontroller?

 

[FractalAudio]

Check that your 'A' knob is not between detents.