AX8 Edit bug

[pima1234]

Been reported here (http://forum.fractalaudio.com/threads/ax8-edit-possible-software-glitches.114215/)

Restarting solves the problem.

Here is a photo:

 

[MikeD]

There are also reports of this issue in the firmware 3.03 release thread:

http://forum.fractalaudio.com/threads/ax8-v3-03-released.114621/page-2

 

[joe rogers]

Been reported here (http://forum.fractalaudio.com/threads/ax8-edit-possible-software-glitches.114215/)

Restarting solves the problem.

Here is a photo:

View attachment 32527

DId you create this preset originally in V3.02?

 

[biskitboy]

I have a case open with support and they've been actively looking at it. I can reliably reproduce this, but it's a bit of a PIA. From what I can tell at this moment, the problem seems to come from clicking too quickly when AX8-Edit isn't quite ready... pure speculation on my part.

Nevertheless, the good news here seems to be that even though the values show up corrupt they aren't corrupt on the AX8 in my case. In addition, if I save the preset with these corrupt values they don't appear to get corrupted on the AX8. Basically, the AX8 is good but the editor shows incorrect values initially. I'm not 100% sure it doesn't corrupt things, but in my case it doesn't seem to.

Also, when the values show up as corrupt in AX8-Edit... if I spin a corrupted knob, the proper value does show up instead. So, I think behind the scenes the values are correct.

I posted a quick example of the above here:



Edit: AX8: 3.0.3 AX8-Edit: 1.2.2

 

[pima1234]

Not this one.

Not sure if the acoustic IR was or not.

DId you create this preset originally in V3.02?

 

[joe rogers]

Not this one.

Not sure if the acoustic IR was or not.

We're working on this. We can reproduce it, and so we can fix it.

 

[pima1234]

Thanks Joe. Excellent service, as always!