unix-guy
Master of RTFM
The cost / value of a product doesn't necessarily reflect the sum of its components.
The cost / value of a product doesn't necessarily reflect the sum of its components.
It's not necessarily bad components but maybe an issue with cooling or bad PCB layout. The price is OK IMHO it's just that the after sales service is not accurate. A solution could be to engage a partnership with regional partners at least in US, EU, Asia. But that means sharing of information and access to suppliers he might not want to give, or have to deal with suppliers that won't send single parts and thus having to create "stock" locally.
No, but a $1K active speaker should be built to last. Sadly, the CLR is unreliable.
I'm not disagreeing with either statement. I was simply replying to the comment on "cheap" components.
You have no real facts to base that statement on since no one knows how many CLRs have been sold & how many actually develop problems so there is no way to get an accurate failure rate. I bought 2 CLRs when they first came out & 2 more when the MKIIs first came out & have had zero issues. In comparison, I have had 5 Fractal products & have had problems with 3 of them. Can I say Fractal products are unreliable? No because I don't have the data to come up with an accurate failure rate. The BIG difference is Fractal stands behind their products & has great customer support. Atomic's support is at best spotty & pretty much non existent at this point. As much as I like the CLRs, I would be hard pressed to recommend them because of the lack of support only.
exactly, I'd love to just take the amp somewhere and get it fixed. all I want is a functional CLR
Unless you know factual sales figures on how many CLRs have been sold & how many have developed problems, you have no clue whether they are inherently unreliable or not. Anecdotal complaints on an Internet forum don't even come close to giving you or anyone factual data on failure rates. Their support/customer service in not in question. It sucks these days!
I doubt you'll ever be able to determine actual failure rate. However, if there's no customer service any failure becomes a nightmare. PS, they do fail.
I never said they don't fail & I did say their customer service sucks these days. The point is you can not say they are inherently unreliable based on a few forum posts and without factual data which is impossible to obtain. At this point I would not recommend them because of the lack of support. Too bad because they are an excellent FRFR. I wish someone would buy Tom out and take over the product!
Yep.
That´s exactly what I did with my Gen. 1-CLRs, following good advice to change the amps to 180s. Cool runnings since then, no problems. Thanks a lot!
