Part of the challenge is getting people to be invested in learning. We've had a relevancy windfall in my house recently...
With my kids doing remote/distance learning, I sat down with the whole family this weekend to teach them how to diagnose and discuss internet connectivity and performance problems in a knowledgable way.
We looked at the structure of computer networks, the role that different Internet entities and technologies play (backbone, WAN/LAN, ISPs, IP Addressing, DNS, ethernet, wifi, client settings, etc.).
We then studied how to identify specific problems, and what to do when they occur. I showed them down detector, down for everyone, 1.1.1.1, speed test sites, and more.
Our parents pose a different challenge altogether.