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  1. M

    Communication timeout problem with Q.8

    Remember this thread the next time someone says Fractal has good customer support.
  2. M

    Axe-Edit constant crashing

    If you want to be technical, Matt is correct here. Strictly speaking, the "communication timeout" problem that has been reported in this thread and by many Mk I/II customers when using USB audio is not a crash. The fact is however, that it is worse than a crash because not only do you have to...
  3. M

    Kemper iterations

    The AxeFX I -> AxeFX II -> AxeFX II XL -> AxeFX III have all been advances, meaning they improve on the previous version because they have something more or better than the previous version. Kemper has had no such advances. None of their models replaces an earlier version with something better...
  4. M

    Communication timeout problem with Q.8

    If Fractal Audio cared about customers having this problem, they would either fix it or tell MkI and Mk II customers firmware Q8 and up is not supported on those models. Remaining silent and letting the problem fester like this (it's been a year since it was first reported) is irritating their...
  5. M

    Time out problems back with 9.04?

    Going back to firmware version Quantum 7 is probably your best bet.
  6. M

    preset compatibility between II and III

    But that's what makes FAS what it is Ask on a Kemper forum for a brown sound profile and someone will give you a download link. Ask here for a brown sound preset and someone will give you a link to a 20 minute youtube video that shows tweaks you can make to dozens of advanced parameters. I am...
  7. M

    AxeFX III: What's Missing?

    I did not start this thread to list things I wished the AxeFX III had. I started it to discuss how people feel the AxeFX III compares to what they expected in a "next generation" AxeFX. The AxeFX III is what it is. Get real, it will never have selectable sample rates or Bluetooth, so there's no...
  8. M

    AxeFX III: What's Missing?

    A lot of good points here but let me clarify why I mentioned the lack of. Bluetooth when I started this thread. It wasn't because "it would be nice to have". It was because the AxeFX III will likely have a long lifetime and over the course of that lifetime Bluetooth will, based on current...
  9. M

    Communication timeout problem with Q.8

    Now that we know Cilff has been busy working on the AxeFX III, that explains why this never got fixed. It doesn't affect the XL and firmware Q9 seems slightly better than Q8. Otherwise the only solution is to go back to firmware Q7 which Is the last firmware version that doesn't have this bug.
  10. M

    Fixed 48k Sample Rate Impedes Recording Studio Integrations

    The recording guitarist is often faced with working on projects that do not use a 48k sample rate. The project sample rate frequently has nothing to do with somebody stubbornly refusing to use a better sample rate. It's often due to compatibility constraints. In this situation, if the...
  11. M

    Fixed 48k Sample Rate Impedes Recording Studio Integrations

    I agree. As a recording musician we are not always free to choose the sample rate for the collaborative projects we work on. The fixed 48k of the AxeFX forces us into awkward integration workarounds or compromises that are not required when using digital gear from competition like Line6 which do...
  12. M

    What is the base sampling rate?

    Making the AxeFX III a robust audio interface was a good goal. That would be very useful. But without selectable sample rate and without mic input, the specs fall short of achieving the "center of your workstation" claim on the product page. See an Eleven Rack or a Helix Rack for an example of a...
  13. M

    AxeFX III: What's Missing?

    Like everybody else, I'm super excited about the announcement. But, looking at the specs there seem to be some surprising missing features. It seems odd that the product page touts this as the "center of your workstation" and it offers all that I/O, but no phantom power for a mic? Helix rack...
  14. M

    Axe-Fx II "Quantum" Rev 9.00 Beta

    Also, for people who are late to this timeout party, please do not think we are complaining without trying to help. We have been trying to help Cliff with this problem for months in other threads. We are just briefly posting replies to this thread because he asked us to let him know if Q9 fixes...
  15. M

    Axe-Fx II "Quantum" Rev 9.00 Beta

    That's right. This all started when Q8 was released in May. I'm sure there are exceptions and people got occasional timeouts before that and there may be multiple problems here, but when Q8 was released is when many people started reporting this problem in numerous threads. And if I go back to...
  16. M

    Axe-Fx II "Quantum" Rev 9.00 Beta

    I can confirm what others have reported, the communication time out problem still occurs with this beta. There is no problem with FW7.
  17. M

    Communication timeout problem with Q.8

    That's great news, thank you.
  18. M

    So many wishes, but no improvements in User Interface, etc

    I don't know if it matters, but I agree with the OP that this thread belongs on the discussion page since it's not a request for a specific feature.
  19. M

    So many wishes, but no improvements in User Interface, etc

    I don't know anything about whether Fractal should or shouldn't be granting more wishes, but one thing is abundantly clear. As time goes by, Fractal's edge in sound quality is getting smaller and the importance of other things, like ease of use, is getting bigger. It hurts me to say this but...
  20. M

    Communication timeout problem with Q.8

    The only solution that seems to work is to go back to firmware Q7. In the thread that was removed, Cliff replied to say he would look into this problem. Considering how many people are affected by this, could someone from Fractal chime in to let us know what the status is? And let us know if...
  21. M

    Communication timeout problem with Q.8

    Like a number of other folks, I'm getting frequent communication timeouts between my AxeFX II and AxeEdit (latest version) since upgrading to Q.8. I understand this may be a problem in AxeEdit and not Q.8, but a couple of things lead me to believe the problem is on the AxeFX side. First, the...
  22. M

    Communication Timeout with Q.8

    Mark II with a Mac. Shouldn't someone from Fractal be asking that? Quantum 8 has been out for a couple of months now. Can somebody from Fractal please let us know what progress has been made or let us know how we can help Fractal solve the problem?
  23. M

    Question about going from Quantum 1.x to 8.02

    Since you use AxeEdit, beware of the timeout problem some people are reporting with FW Q 8.
  24. M

    Firmware update = level carnage?

    +1 Aussi n'est pas un rant. This issue is what holds the AxeFX back from having a healthy preset sharing community like Kemper does. Because of firmware incompatibility, only maybe 1% of the presets in Axechange are usable.
  25. M

    USB connection Time out with Axe-Edit

    My advice is do not use firmware Quantum 8. I went back to firmware Quantum 7 and that solved the problem for me.
  26. M

    USB connection Time out with Axe-Edit

    Many people are experiencing various time out problems with firmware version Quantum 8. See the Axe FX Bugs and AxeEdit sections of the forum.
  27. M

    Communication Timeout with Q.8

    Like a number of other folks, I'm getting frequent communication timeouts between my AxeFX II and AxeEdit (latest version) since upgrading to Q.8. I understand this may be a problem in AxeEdit and not Q.8, but a couple of things lead me to believe the problem may be on the AxeFX side. First, the...
  28. M

    AXE FX II Timeouts after few min of use

    Has anybody tried going back to an older firmware version? I upgraded from Q2 to Q8. Does going back to Q7 help? If I can just get things working, I swear I'll never again give in to the temptation to upgrade the AxeFX firmware.
  29. M

    AXE FX II Timeouts after few min of use

    I'm getting frequent timeout errors since upgrading to Q.8. It seems like it happens most often when I have a preset on the AxeFX with a lot of blocks. Maybe that's why not everybody sees this problem?
  30. M

    Problem recording via apogee jam and iPad

    The Apogee Jam is a mono recording interface. You can record the left side of the sound and miss the right side echoes, or you can record the 2 sides in mono, but you cannot record in stereo using the Jam.
  31. M

    WISH: Axe-Edit DAW Plugin

    +100 The only explanation for axedit not being available as a plugin that I can think of is: nobody at fractal audio does much recording.
  32. M

    RIP Prince...

    True, and I think that's the highest praise for an artist. At the same time, he would write something like Raspberry Beret, just to show he could write a conventional hooky pop song with the best of them.
  33. M

    RIP Prince...

    Please Mr. Melter, abide by your promise to not say anything else on this subject.
  34. M

    RIP Prince...

    Thank you for sharing.
  35. M

    My general thoughts on Axe Edit and the Fractal Approach.

    With all due respect, I don't know whether this would be worthwhile for FAS to implement and neither do you. So, let's leave those judgments to Cliff. It's our job to supply him with feedback and ideas. It's his job to consider those ideas and implement the ones he thinks are worthwhile.
  36. M

    My general thoughts on Axe Edit and the Fractal Approach.

    I agree that a GUI which adapts to whatever device is being modeled would be a fine idea. For those who object, please explain why it's a good idea to show a bright cap control for the Plexi 50W Hi1 amp model when that control is non-functional for that amp?
  37. M

    Stef Carpenter and firmware updates

    For those of you who update: how do you adjust your presets so they sound the same as they did before the update? Unless you have two AxeFX, you can't listen to them side by side. P.S. Thanks for the tip on making sure you keep a copy of the firmware when downloading. It seems a bit odd that...
  38. M

    Stef Carpenter and firmware updates

    Thanks, but that doesn't seem to answer the question. Either that or the answer is: "no, you can't backup the firmware". That seems like a bit of a problem if you're telling someone it's easy to roll back to the version they were running previously if they don't like the new firmware.
  39. M

    Stef Carpenter and firmware updates

    ...and updating to the latest firmware lets you use presets other AxeFX users are sharing. No matter what version of firmware you're running, most of the presets in Axexchange are of limited use to you because most of them were made with a different version of firmware. That kind of limits the...
  40. M

    Stef Carpenter and firmware updates

    Updating firmware often changes the sound of existing presets. If you have a lot of presets that you've spent a lot of time on, that can be a big deal. Even if you're willing to spend the time to try to get the presets to sound the same again after updating, that can be difficult, especially if...
  41. M

    Stef Carpenter and firmware updates

    Stef Carpenter In Guitar World this month, talking about his axefx: "...I kept making the mistake of updating the damn firmware, which wiped out all the work I did one too many times." Glad I'm not the only one :). I don't update firmware anymore since I have too much time invested in my...
  42. M

    CPU safe zone?

    Didn't there used to be a warning message that came on the display that said "Excessive CPU"? The only indication I get these days is an occasional unexpected glitch in the audio. Without a clear indication, I never know for sure if I'm over the limit or not.
  43. M

    Axe II vs Kemper for this tone...which is better

    Thanks. That's why I first asked this question:
  44. M

    Axe II vs Kemper for this tone...which is better

    Thanks for the clarification.
  45. M

    Axe II vs Kemper for this tone...which is better

    Don't get me wrong, I'm not complaining :). I rather like the idea that my Axe FX II sounds better than anything else. But, how could 32 bit word lengths possibly produce the same result as 40 bit word lengths? The precision is manifestly different and will produce different results from...
  46. M

    Axe II vs Kemper for this tone...which is better

    Thanks. That's rather confusing though. Cliff points out the longer word length on the TigerSharc permits better oversampling when compared to Sharc, which is found on lesser priced devices like the Helix and AX8. But if you're saying the better oversampling does not sound better, why did he...
  47. M

    Axe II vs Kemper for this tone...which is better

    Does this mean the AX8, which uses a regular SHARC (correct me if that's incorrect), uses 32 bit math, and thus differs from the AxeFX II? If so, is that difference audible?
  48. M

    Help me make these tones more aggressive!

    Sounds great! Now that you're pretty happy with it, would you mind sharing the presets?
  49. M

    Heartbleed bug and Fractal SSL

    Changing your password on, or even logging into, a vulnerable site is probably the worst thing you could do right now. The vulnerability has existed for 2 years, but was almost certainly unknown prior to last week. If a site is vulnerable, your best course of action is probably to stay away from...
  50. M

    Bug? AxeEdit interferes with recall display on axefx [NOT A BUG]

    I don't understand how this wouldn't be considered a bug, but feel free to consider this a wish: I wish it didn't do that.
  51. M

    Bug? AxeEdit interferes with recall display on axefx [NOT A BUG]

    When I select a preset on the axefx via PC using my foot controller, it selects the preset. However, if I have AxeEdit (3.0.8, FW 14.00, OSX 10.6.8 ) running when I do that, the axefx switches from recall mode to edit mode. I want the axefx to remain in recall mode. Otherwise it's hard to glance...
  52. M

    AxeEdit interferes with recall display on axefx

    Thanks, that seems to do the job. It's a minor hassle though since that requires you to remember you have axedit running before you start selecting presets. I'll post this in the bugs area so it doesn't get overlooked.
  53. M

    AxeEdit interferes with recall display on axefx

    I haven't been able to find anything on this topic: When I select a preset on the axefx via PC using my foot controller, it selects the preset. However, if I have AxeEdit running when I do that, the axefx switches from recall mode to edit mode. I want the axefx to remain in recall mode...
  54. M

    Tone Matches for Standand/Ultra

    These are great! Another one if you wouldn't mind. Crunch channel, followed by the lead channel, so the IR's should be the same. SS20CrunchThenLead by bryster on SoundCloud - Create, record and share your sounds for free
  55. M

    Tone Matches for Standand/Ultra

    I would gladly pay for a match to this: JStatRecto by bryster on SoundCloud - Create, record and share your sounds for free
  56. M

    Tone Matches for Standand/Ultra

    Sounds great. Can you describe the new process you're using that produces a single IR?
  57. M

    Connecting the Axe Fx directly to the Soundcard?

    I wouldn't bother with the XLR connections unless you're using very long cables to connect to the soundcard. As for the S/PDIF connections: Advantages: - Digital fidelity. Generally highest quality audio since it skips digital-analog-digital conversions. - Consistent levels. As long as you're...
  58. M

    Recabinet 2.0 Modern and Vintage - Out Now!

    In the Recabinet documentation, it refers to the AxeFX manual for instructions on installing the IRs. In the AxeFX manual it says IRs "may be loaded", but I don't see any instructions on how to do so. Can anyone provide the instructions for trying these out on a Macintosh in an AxeFX? TIA.
  59. M

    Fly By Night

    I guess I broke the forum, it must have been the 10 attempts to figure out the damn confirmation code, so here's my post again: I unpacked my AxeFX Standard (firmware 7.16) today and was surprised to find a factory preset, Fly By Night, which causes a "Excessive CPU Usage" error. Why would the...
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