Fractal Audio Systems Forum

Axelman8
Axelman8
Normally this procedure will complete within 2 to 10 days.If your parcel stuck in this status for more than 2 or even 3 weeks. Normally this means the parcel has problem to pass security check and will be returned to shipper. You should open a dispute

The dutch customs cannot track or find the parcel without tracking information.
Axelman8
Axelman8
Would you check again for me with the postoffice in Russia please. The track and trace to the netherlands is not updated sinds we last had a conversation.

thank you in advance Sergei, sorry to bother you again with this issue.

Remon
S
Sergei Burenkov
Hi Remon. Ok, I will call today to Russain Post
S
Sergei Burenkov
Hi Remon. So the answer from Russian Post was the same - parcel passed Customs and leave Russia. I think it is stuck someone in parking or sorting area between Russia and Netherlands.
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