Never said they couldn't post about whatever they want, and no, I am not sympathetic.
Lounge or not, it's a pointless tantrum. Nothing in the original post that was given to starting a conversation, just a whinging rant.
Therefore my reaction to the open ended thread is a realistic counterpoint. I'm not about to pat him on the back for not simply walking away fron the entire situation and moving on with his life. If he can cry up a storm about a security guy and an old lady and his not getting the piece of rail that he wanted, then I get to say what I want, too. He brought it here to the open forum. Neither he nor you get to decide in advance what course a conversation will take.
So, how about you take a lesson from that and let it go, or at least first ask yourself for what possible reason you have to self appoint yourself his pro bono attorney in the matter or what you hoped yo accomplish. If you want to give him a chat hug, by all means, go right ahead. You don't get tell me what I can and cannot say in reply. I was not abusive. I didn't devolve into ad hominem attacks. I simply stated my opinion. The fact that you don't like it interests me not at all. Feel free to click on my name and ignore me if you can't handle it.