AlbertA
Fractal Fanatic
Occasionally I've seen my USB audio through the Axe-FX III stop working - both ASIO and windows audio.
I think the most reliable way I've found to reproduce this is just leaving the Axe-Fx III on overnight but occasionally it happens within hours (hours from first turning on the Axe-Fx III).
When the issue does happen, in the Axe-Fx III utilities->USB I can see the USB Input buffer level bar moving, but the USB Output bar is completely empty and does not move.
I can get audio back by restarting the Axe-Fx III, but It seems I have to restart the Axe-Fx III twice for some reason to regain audio output again (I'm guessing going through USB enumeration twice makes the windows software stack get unstuck from the previous hang/stop?)
Some system info:
USB selective suspend setting is "Disabled"
Windows 10 Pro, 2004, build 19041.572 (though it has happened with older builds as well).
USB ver 1.08
Firmware 14.04 (though it happened with older FW's too)
USB Windows Driver Version 4.86
Any ideas? Has anyone seen this on their systems? I've seen some posts here and there sort of mentioning this issue no?
I think the most reliable way I've found to reproduce this is just leaving the Axe-Fx III on overnight but occasionally it happens within hours (hours from first turning on the Axe-Fx III).
When the issue does happen, in the Axe-Fx III utilities->USB I can see the USB Input buffer level bar moving, but the USB Output bar is completely empty and does not move.
I can get audio back by restarting the Axe-Fx III, but It seems I have to restart the Axe-Fx III twice for some reason to regain audio output again (I'm guessing going through USB enumeration twice makes the windows software stack get unstuck from the previous hang/stop?)
Some system info:
USB selective suspend setting is "Disabled"
Windows 10 Pro, 2004, build 19041.572 (though it has happened with older builds as well).
USB ver 1.08
Firmware 14.04 (though it happened with older FW's too)
USB Windows Driver Version 4.86
Any ideas? Has anyone seen this on their systems? I've seen some posts here and there sort of mentioning this issue no?
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