Fractal Axe FX Ultra CRASHED and erased ALL factory and user presets! WTF!?!??!!
Turns out the AxeFX uses a battery backup, and the battery died. The problem is, you void your warranty if you open your case up...to change the battery, you have to open your case up.
The above is on an Ultra, but the same dated technology is used on the AxeFX II as well...
Is this going to be fixed??
So my band ARC hits the studio yesterday to record some smokin' saucy new tracks for all to consume, and our engineer fires up his AX Ultra to pull up the same tones we used last time we were there.... only to find that ALL presets, the factory AND user presets, have been erased! All the names are just random junk like : 48767@&^#, and there are a few that are just random chains of amps and FX that make no sense. Most presets are just totally junk and don't do a damn thing.
He said it was the first time he has fired it up since December. We suspect Y12k to be a factor.
Anyone else ever experience this? I have been nothing but amazed at the Axe FX Ultra and have been planning on getting one to use live.... but the thought of rolling into a gig and finding ALL my patches GONE without warning is a *little* unsettling.
Turns out the AxeFX uses a battery backup, and the battery died. The problem is, you void your warranty if you open your case up...to change the battery, you have to open your case up.
The above is on an Ultra, but the same dated technology is used on the AxeFX II as well...
Is this going to be fixed??