I've used Orcad schematic capture for nearly 20 years. The latest version (all outsourced to India) is so bug-ridden that it's comical.
Same issues with internal outsourcing there... EVERY piece of code has to be reviewed and fixed onshore.. the costs of which are not included in the offshore labor/billing rates. No-one reports this up the chain, yet Execs expect onshore support to cut budgets by up to 15% annually!!.I'm losing it with all the Indian outsourcing. Every software product I try to use lately is a steaming pile of iguana dung.
I'm losing it with all the Indian outsourcing. Every software product I try to use lately is a steaming pile of iguana dung. You call tech support and you get "Venkateera" who proceeds to talk down to you over a static-filled, high-latency, VOIP connection and when you point out the glaring deficiencies the response is "you shouldn't do that". I've used Orcad schematic capture for nearly 20 years. The latest version (all outsourced to India) is so bug-ridden that it's comical. I tried to point out to tech support that if you have more than several pages open then the program is so slow it's unusable and their response was "don't open so many pages". Uh, duh? Then they proceeded to have me hack at the registry as though that would make any difference (it didn't).
They prolly have a bad cable somewhere....
lighten up Francis, sheesh.I'm not the greatest speller in the world either but this is too obvious... sorry but spell check is your friend!
I'm losing it with all the Indian outsourcing. Every software product I try to use lately is a steaming pile of iguana dung. You call tech support and you get "Venkateera" who proceeds to talk down to you over a static-filled, high-latency, VOIP connection and when you point out the glaring deficiencies the response is "you shouldn't do that". I've used Orcad schematic capture for nearly 20 years. The latest version (all outsourced to India) is so bug-ridden that it's comical. I tried to point out to tech support that if you have more than several pages open then the program is so slow it's unusable and their response was "don't open so many pages". Uh, duh? Then they proceeded to have me hack at the registry as though that would make any difference (it didn't).
Same issues with internal outsourcing there... EVERY piece of code has to be reviewed and fixed onshore.. the costs of which are not included in the offshore labor/billing rates. No-one reports this up the chain, yet Execs expect onshore support to cut budgets by up to 15% annually!!.
It's all about maximizing shareholder value.. cutting expenses, boosting profits!!
Ha, I kid I kid... it's all good man just rock'n your chair.lighten up Francis, sheesh.