Is my front input broken or am I a dolt?

[ColoradoEd]

Just bought a used Ultra. I can't seem to get the front input to work. If I change the I/O to rear input, everything works fine. Is there something else I need to do to get the front input to work?

PS Very intimated by this beast.

[MaxTwang]

Are you just moving your cable from the front input to the rear input or are you changing the I/O Config?

See section on Getting Started - especially #2 resetting system parameters.

Yeks How Tos - Fractal Audio Systems Wiki

Check the wiki on I/O, go down to I/O Configuration for more info

Axe-Fx Wiki Manual - Fractal Audio Systems Wiki

[ColoradoEd]

I change the I/O configuration and move the cable. Works fine in back and nothing in front. Grrr...

[Fro]

I had to replace the front jack on my Standard once. The threading was weird on it, and I couldn't tighten the jack all the way. I got the replacement from Fractal. At any rate, there wasn't any soldering involved. It was just a small plug that plugged right into the circuit board. It may not be a bad idea just to pop it open and make sure that the cable is plugged in all the way. Maybe it got loose during shipping?

[Crank]

I bet it's a loose connection. Just do as Fro said, pop the unit open and reconnect the input plug to the mainboard. it seems that occasionally it happens to some of the units.

[ColoradoEd]

Anything I should keep an eye out for when removing the outer shell?

[maxdown]

Just the fan connection lead - the fan is mounted on the lid - so lift it gently so you don't rip the connector out of the board.

Also, use a proper fitting screwdriver in the lid screws - the heads can be quite soft and could strip on you.

[ColoradoEd]

That did the trick! Thanks, all y'all.