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  1. T

    Hi Redd, Sorry your having an issue. Looked but couldn't find your support ticket. I checked...

    Hi Redd, Sorry your having an issue. Looked but couldn't find your support ticket. I checked other folders including solved items and couldn't match anything similar to what you described in your post. Could you please provide the support ticket number so I can get back to you. Definitely want...
  2. T

    Atomic CLR - Issue Resolved

    Hi Scott, sorry we lost the thread. If you open a new ticket, I’ll make sure you get a quick reply. We have CLRs and all components in stock so we should be able to get you back up and running ASAP!
  3. T

    Atomic CLR ... Waiting No More!

    @jkstraw Sorry about that. We had a larger immediate response than expected which wiped out our webstore inventory. We have a few more available in stock and I updated the store earlier so you should be set if you try again now.
  4. T

    Atomic CLR ... Waiting No More!

    @Knaggster Send an email to Atomic support address and I'll double check it for you. Also, check your spam and promotions folders just in case. I'll make sure you get your invite.
  5. T

    What’s a good FRFR solution I get get relatively quickly?

    Atomic is just days away from shipping from inventory. For those who get on the list between now and then, the $100 discount for being on the list will still apply. I feel bad for the folks who's name came up at a bad time. As is mentioned in the invitation to purchase, please let us know...
  6. T

    Atomic CLR - WHOA!

    I understand what you're saying but just to be clear, the level of the hiss changes with the level of the master volume control. This, as you correctly mention is independent of whether something is plugged in or not. When the channel volume is set as high as it can be without clipping and the...
  7. T

    Atomic CLR - WHOA!

    Glad you're digging them! Thanks for posting your experience. 👍
  8. T

    Atomic CLR - WHOA!

    You can drastically limit any hiss by setting up the gain staging described in the manual. The quick version is to hit the CLRs with the hottest signals they're going to see then turn up the channel volume until it clips. Then, slightly back off the channel volume so the clipping indicator not...
  9. T

    Atomic CLR back in stock

    Good question. I should have qualified that the deal is for our US shipment. We're working on new distribution in the EU. Brexit complicated things for that but we'll try to do something for our EU customers when we restock there. We'll update when we have a timeline.
  10. T

    Atomic CLR back in stock

    Yes. There is a list but we just received a large shipment and expect to be through the rest of the list within a week. The other thing is that because of new tariffs and inflation, the price is going up to $1099 after we're done fulfilling the list. The good news on that is we're honoring...
  11. T

    Atomic CLR ... Waiting No More!

    Yes. There is a list but we just received a large shipment and expect to be through the rest of the list within a week. The other thing is that because of new tariffs and inflation, the price is going up to $1099 after we're done fulfilling the list. The good news on that is we're honoring...
  12. T

    Atomic CLR back in stock

    We got a another big shipment in last week and have been doing final QC, sending out invites and shipping. We're moving faster now and should be through the list soon. If you're waiting it shouldn't be more than a week. :)
  13. T

    Best Powered FRFR Monitor

    THIS WAS AN ACCIDENT! Of course we would't be looking to add people to the list and take orders on the same page. That just doesn't make any sense. As soon as we figured it out, we pulled the stock. We were doing testing with our bulk email provider in preparation for the notification email...
  14. T

    PSA: Interesting post on the Atomic Amps CLR Forum NOS CLR NEO Flash Sale $899

    With Brexit and some other considerations, we're working on a new solution for the EU. We hope to have some news on this soon but I can't give a definitive answer on the timeline ATM.
  15. T

    AXE FX3 + Line 6 Powercab 112 Plus 250W 1x12 a good idea?

    If you're looking for a NEO CLR, we had an order cancel from our recent flash sale due to lack of funds. Send an email to Atomic's support@ address if you'd like to grab it.
  16. T

    PSA: Interesting post on the Atomic Amps CLR Forum NOS CLR NEO Flash Sale $899

    Hi ESW, I'm not sure exactly what your asking but they are being built to same MKII NEO spec. since we introduced that model. If I'm not understanding you correctly, let me know. Thanks.
  17. T

    PSA: Interesting post on the Atomic Amps CLR Forum NOS CLR NEO Flash Sale $899

    Yes. But down to the last few. :)
  18. T

    PSA: Interesting post on the Atomic Amps CLR Forum NOS CLR NEO Flash Sale $899

    Here are the differences and similarities between the original CLR NEO currently on sale for $899 and the currently unavailable (for the next few weeks) MKII NEO: 1) The MKII uses a slightly different component in part of the power amp (from the same manufacturer) that is rated for less power...
  19. T

    What's the best way to contact Atomic Amps for service (as of right now)?

    FWIW, Eric's email was replied to and we're taking care of his issue. Thanks.
  20. T

    Another Atomic replied only after posting on the forum thread ;-)

    Hi MisterE, we don't have any unanswered tickets at the moment. If you PM me with your email, I'd be glad to help you personally. Best, Tom
  21. T

    Atomic Amps - Tom King won't return my amp - IT'S BEEN A YEAR!!!

    This thread is very old and all these issues have been resolved or we've reached out to the customers and not heard back, or the person mysteriously doesn't exist. We do not do service over Facebook or Twitter. If you need help contact support@ and you should get a response withing 24hrs...
  22. T

    CLR Broken - What next ? Any help appreciated

    TheUntalented, I got a message from my UK facility a couple of hours ago that they had heard from you and that you were having trouble getting through. I immediately jumped on it and found that your emails were going into our spam folder, then contacted you right away (via phone and email) -...
  23. T

    FRFR monitor QSC K12 vs Atomic CLR vs Matrix

    To be clear, your CLR arrived with an issue. As soon as we learned about it we promptly offered to send you a new one (and collect the one with an issue) at no cost to you. You declined the offer an opted to return it under 15-day trial period saying you changed your mind and decided you...
  24. T

    Anyone switch from a CLR Neo wedge to something else?

    Someone just alerted me to this thread. Sorry for the breakdown in communications. I sent you a PM. Shoot me back your email and phone number and I'll make sure we figure out the reason and take care of your issue. Thanks.
  25. T

    Replacing HF horns on Atomic CLR Passives

    A small percentage of the first production run had a slightly different support system that was more prone to damage in a hard inertial hit. This has been long since been resolved.:) -TK
  26. T

    Atomic Amps and Communication

    Please send any further questions to Atomic's support@ address and I'll make sure they get answered ASAP. Thanks!
  27. T

    Atomic Amps and Communication

    Hi Pete, This is going to be somewhat subjective since it's neiher directly on the floor nor truly free field but I would start with the wedge position. If you find it too thin, try the FF position. Best, Tom -TK
  28. T

    Atomic Amps and Communication

    Hi mrMagenta, it is possible just very expensive shipping a large box. Even though the NEO is lighter, it's still heavy for air shipping. Also, shipping speakers via air is difficult since there classified as hazardous material because of the magnets potential interference with the planes...
  29. T

    Atomic Amps and Communication

    Hi Peter, Thanks for your question. I'm not sure "why on earth" other companies amps don't do this because Atomic's do.:) There's an internal jumper on the power supply that switches between the different voltages. I hope this helps. -TK
  30. T

    Atomic Amps and Communication

    Hi Narzugon, I apologize for the issues with your order. Ironically, this all started out with me personally bringing your order (which was received in the early evening) to the UPS hub that night a few towns over to make sure it got out ASAP because you mentioned you needed it for a gig -...
  31. T

    Atomic Amps - Tom King won't return my amp - IT'S BEEN A YEAR!!!

    I must not be getting your emails (or vice versa). I sent you a PM. If you reply to it with your address (and/or full name) I'll get you squared away ASAP. Sorry for your inconvenience. Definitely not ignoring you on purpose!
  32. T

    Atomic Amps MIA?

    FYI, we've been having some issues with email - both inbound and outbound. My provider assures me that everything is now resolved. If you don't have a response from an email you sent, please re-send it. This forum and PM is not typically NOT a good place to reach me but if you re-send and...
  33. T

    Atomic Amps MIA?

    Thanks for the PM. I sent you a PM and email in reply.
  34. T

    Atomic Amps MIA?

    Answered you PM. Please also include you PM so I can check you email. Thanks.
  35. T

    Atomic Amps MIA?

    Sorry you're having trouble getting through. Please send me your email address via PM so I can look into why we haven't received your email (or why you haven't received ours). Thanks!
  36. T

    Is something up with Atomic Amps?

    I responded to your email prior to this post. If you didn't get it, check your spam folder and PM me. If you did get it, reply via email to confirm. Thanks. Best, Tom
  37. T

    Is something up with Atomic Amps?

    Ben, I sent you an email. The long out of warranty Reactor Series tube amps you sent that had been at some point tampered with by an unauthorized tech are on there way back to you. Despite the fact that this caused servere damage of some hard to get parts I will still eat the $400+ repair...
  38. T

    Does Anyone Happen To Know The Current CLR Wait Time?

    We had a big run of sales that wiped out inventory ahead of schedule recently. New production is expected to start shipping by the end of the month. If you're on the list now, you will make it in the next batch. -TK
  39. T

    CLR NEO - Atomic Amps Customer Care Response

    NEO Active Wedges (the only NEO variety we currently make) are only available in the US. We're working hard on making them available elsewhere but have don't have a public time table on that yet. -TK
  40. T

    Anyone know who can fix an Atomic CLR? Tom King is ignoring my emails...

    Hi Tyler, I responded to your email. I apologize for the delay. I always had the intention to help you regardless of whether you purchased new or used. I don't discriminate. Having information from an order helps me help the customer without having to ask for more information so that's...
  41. T

    Anyone have a phone number for Atomic ? No response in a week to 3 emails to support

    While my wife and I had our second child and my father passed in the same week, I'm still responding to service items and we're still shipping. While things might be slightly slower than normal, most things are still happening within our standard turn around times. This is an isolated issue...
  42. T

    Anyone have a phone number for Atomic ? No response in a week to 3 emails to support

    I replied to your email by calling the number you had listed. I left a message with my contact phone number. Not sure why you didn't get it. I will try the number and email again.
  43. T

    CLR issue that recently popped up...

    Hi Paul, p.m. sent.
  44. T

    CRL problem

    Hi budda007, thanks for working with me to get your replacement shipped out right away. A note to those speculating about the reliability of our amps: We use a very high quality and reliable amp system in the Active CLRs. This has been proven over a very large number of units in the field in...
  45. T

    Randy Rhoads "Tonight" Guitar Solo Cover with AFX-II & CLR Wedges

    Tasty solo. Well done! -TK
  46. T

    A monitor for serious live use

    Hi Clark and Irotlas, Thanks for your feedback. I'm almost certain that there's something wrong with you unit you got. Some of the things you're saying just don't add up. I respect both of your opinions and I'm not trying to discredit what you're reporting. I'll be sure to have the CLR gone...
  47. T

    Why is the CLR so much more popular in comparison to Matrix equivalents?

    Good news, Alex. Atomic ships from our facility in the UK to all of Ireland so there are NO "ridiculous" shipping charges. In fact, shipping fees are quite reasonable - we give you our bulk rate with DHL or local courier with no mark up. Ordering in the UK and all of Europe starts the same...
  48. T

    Why is the CLR so much more popular in comparison to Matrix equivalents?

    Just wanted to clarify an earlier post. What I said in post #39 in this thread may have led customers to believe that a link (also posted in this thread by another forum member) to our webshop is fraudulent. This is not the case. It is just not the correct page on the site to order from...
  49. T

    Why is the CLR so much more popular in comparison to Matrix equivalents?

    Hi Frozen. That is not an official page from Facebook or our website. It is a unused page that is not linked to by Atomic anywhere. We are shipping from inventory in the US and UK at the moment but supplies are low so we're still using the Reserve List. If you send an email to our sales...
  50. T

    CLR active hums in ch. 1?

    Hi Kristian, PM sent. Sounds like it could be a bad connection on the Ch 1 input. I'll keep an eye out for your response. Thanks. -TK
  51. T

    Anybody know what date Atomic is up to on CLR wait list?

    I responded to your PM ASAP. I told you we weren't offering the Neo version in the EU at this point. The other question was about distribution which I didn't have an answer for. If you want to continue this dialog off the forums, let me know but please don't say Atomic is unresponsive to...
  52. T

    LIGHT-WEIGHT FRFR Solutions

    Hi Tones2, Check your PM. I left you a message yesterday morning. To all, to avoid any confusion, we have stock an all CLR models both in the US and EU (for the moment). We are still using the Reserve List to take orders as we update our website. You should get an invitation to purchase...
  53. T

    CFR or CLR?

    PM Sent. Atomic has stock (for the moment) on all models currently in both our EU and UK stores. If you send an email to our orders@ address along with what country your from, you'll get a reply with a link to our web store. -TK
  54. T

    Question about Atomic CLR loudness and clipping

    Hi Brick_top, I think some of the confusion here is based on the perception that the Speaker Limit Indicator is a clip light. It is not. It is a signal that you are approaching the operating threshold of the speaker. There is at least 6dB more SPL in the CLR when you start to light it. The...
  55. T

    Is Atomic Amps dead?

    Hi mossie, I'm sorry you seem to be having a hard time getting through. I haven't seen any emails this week that match your description. PM Sent. Best, Tom
  56. T

    Getting on the CLR waiting list?

    I see a PM from you but I need your email list to find out what happened with your original request. Please PM me with it again. Thanks. -TK
  57. T

    Presets to test with Atomic CLR

    Are you sure you have your cabs sims on? -TK
  58. T

    He's dead, Jim (Atomic FRFR content)

    Hi Ben, Sorry to hear that your having an issue with one of your Reactors. It is a generally held principal that tube amps that get regular usage should be serviced annually (retubed/biased, etc.). That being the case so it's not too surprising that it appears, based on your description...
  59. T

    Atomic CLR new user - What might I be doing wrong?

    Hi Joey, Thanks for coming back with your findings. I'm really pleased to hear that you're now confident that your CLRs will get loud enough to work as backline with the hard hitting drummer you sometimes play with. This is good news because that squeaky clean, dark but very dynamic sound you...
  60. T

    Atomic CLR new user - What might I be doing wrong?

    Hi tbeuchse, Thanks for writing in to support. I got your email this morning and replied to you. To all, FWIW, tbeuchse is referring to a pair of Reactor FRs he purhcased in 2009 - not CLRs. That should provide better context to anyone trying to help him in this thread which so far has been...
  61. T

    Atomic CLR Powered Wedge: My Impressions...

    Craig, Thanks so much for taking the time to write this thoughtful review. I'm really pleased that you're digging your CLR Neo setup. Best, Tom
  62. T

    New CLR

    Merry Christmas and Happy Holidays everyone! We are just getting into early Nov. on the list. We stopped sending invites for a couple of days over the holiday so that people wouldn't feel rushed to order during family time. We'll start sending invites again tomorrow. If anyone need a more...
  63. T

    And then there were 2-CLR Neo

    Working on this now. I don't have a date but I'll post something on our FB as soon as I have some more info. -TK
  64. T

    And then there were 2-CLR Neo

    I get the joke about "Neo" (neodymium) and the movie The Matrix.:) But to avoid confusion, our Neo CLRs are assembled in Atomic's CT facility with a USA made proprietary driver. Both low and high frequency drivers are replaced with neodymium components and custom firmware. The end result...
  65. T

    Anybody know what date Atomic is up to on CLR wait list?

    We currently have a little stock on all models ready to ship from our UK facility. Contact sales@atomicamps.com if you want a link to our private web store. Best, Tom
  66. T

    Good intro FRFR cab

    Glad we figured out what happened. Your CLR is shipping today. Thanks! -TK
  67. T

    Anybody know what date Atomic is up to on CLR wait list?

    Hi GreatGreen, the shipment is in port and will be delivered shortly. It will take a couple of days to restock the warehouse and complete inventory. Invitations will start being sent out around the middle of next week. Thanks to all that have been patiently waiting! -TK
  68. T

    Help with CLR Buzz

    PMs sent. Of the few issues that have been reported and solved having to due with any type of "buzzing" there has been no single cause. It's been things like a broken wire tie or some material rubbing against the speaker. All have been easy fixes. With the large amount of CLRs we've shipped...
  69. T

    Review: Atomic Amps CLR Powered Wedge Neo Version

    We are getting flooded with requests but I'll make sure that everyone has a response before the end of the weekend. Thanks! -TK
  70. T

    CLR compared to studio monitor

    Atomic does not market the current CLR Series as replacements for near field monitors but the fact is that we now have many customers including professional and home studio owners and at least one mastering engineer using them for this purpose. The CLRs have received very positive feedback from...
  71. T

    CLR as backline?

    Hi Sted, not sure where you got the mid February timeline. We've been shipping like crazy in the EU for the last few weeks and are now up to date on the EU Reserve List with a limited amount of inventory leftover. We haven't opened the store to the public yet (working on it) but if you sign up...
  72. T

    Atomic SLR 400

    Thanks. I have all the info, I just need to put it together. Things have been crazy busy here but I'll try to post something in a few days. Parts are on order for production so it won't be too long. Best, Tom
  73. T

    Anybody know what date Atomic is up to on CLR wait list?

    We're basically shipping from inventory in Europe now. We got a huge batch in a few weeks ago and have just now caught up and have few CLRs to spare before selling through again. Ordering is still being done via the Reserve List at the moment but you won't have to wait more than a day or so...
  74. T

    Help and Advice "CLR"

    Hi Azael, James' advice is right on. I'd like to add that you should set up your patches with your ears not your eyes. Don't worry about how the tone controls read. Also try some other cabinets. They can make a huge difference. If you want to contact me personally for help, please feel...
  75. T

    CLR active wedge in action demonstrating great controlled feedback

    Sounds great, James. Dig your lead work around 00:50. More please. -TK
  76. T

    Matrix Neolight NL212 traditional cab

    Thanks for chiming in, NiceChris. Not sweating this at all. Specs and info on our SLR-400 will be made available soon enough that this has no real bearing. I've never heard watts classified in this way regarding any other amps on this forum from Americans or Europeans so that is where my...
  77. T

    Matrix Neolight NL212 traditional cab

    Oh, OK. I guess you just forgot the "confabulating" part. Sorry for the confusion on my part. When I read 60w I just assumed you meant 60w.:) -TK
  78. T

    Matrix Neolight NL212 traditional cab

    Hmm. 60w? That's strange. I wonder where are you getting this inaccurate info? We have not released the spec on this product yet. Here's a link to what has been released: http://forum.fractalaudio.com/amps-cabs/76107-atomic-slr-400-a.html#post929440. More info from the source to follow...
  79. T

    Atomic SLR 400

    This one hadn't occurred to me and made me chuckle. Nicely done Robboman!:)
  80. T

    Anybody know what date Atomic is up to on CLR wait list?

    We've had a few invites wind up in spam folders. We also had a few people sign up for our mailing list by accident instead of the CLR Reserve List (it was a little confusing but we've fixed that now). To anyone who thinks they might have been missed, please contact support@atomicamps.com and...
  81. T

    Atomic CLR Wedge - latent hissing noise?

    Hi VHDon, What you are hearing is normal. You can reduce the light hiss to inaudible/barely audible by turning down the Master on the CLR and turning up the Output Level on the Axe-Fx. Unless you need to be peeling paint off the walls, you shouldn't need the Master on 50%. You might also...
  82. T

    Camper 112cx vs Matrix q12a vs Atomic CLR

    I’m not posting to try to change opinions on what sounds better or works best for any given player. I would like to say, however, that the presets in the CLR are actually very detailed and accurate when used as intended. They are not blunt bass boosts or cuts. The back line position is a...
  83. T

    Camper 112cx vs Matrix q12a vs Atomic CLR

    To balance some of the speculation, here are some facts about the CLR: The "Tilt" (Wedge) and "BL" (back line) presets in the CLR are both optimized in for a single person: the player. When you use the speaker as a floor monitor, you stand so that the speaker points up at your head (IOW, on...
  84. T

    Atomic CLR Wedge - latent hissing noise?

    I think it's important to add that speakers sounding different in different environments and orientations has nothing to do with the CLR. It is a fact of basic acoustics and effects every loudspeaker. Atomic has taken the time to create presets for our active cabs and wedges to account for the...
  85. T

    Atomic CLR Wedge - latent hissing noise?

    The Cab and the Wedge both are held to our very tight standard - flat within +/-2.5dB from 70Hz to 20000kHz standard. They sound the same when put in the same position (like on a pole) using the same preset in the same environment. There is one main reason why some people want the Cab over the...
  86. T

    Atomic CLR Wedge - latent hissing noise?

    jamn4jc, I think your last sentence gets it right. There WILL be an audible difference between a wedge sitting on the floor and a cab elevated off the floor 6-9 inches and tilted back. The most effective way to compare the sound/response of a CLR CAB and Wedge would be to have them both on a...
  87. T

    Atomic CLR Wedge - latent hissing noise?

    His wasn't loud. If you read his update a few posts above, none of his 3 CLRs were responsible for creating the level hiss he was experiencing. -TK
  88. T

    Anybody know what date Atomic is up to on CLR wait list?

    Hi Rusman, This batch is our largest yet. You'll make it for sure. I predict (not promise) that you'll get your invite by the end of next week if not sooner. We're cruising over here:). Thanks to everyone for all the support! Best, Tom
  89. T

    Anybody know what date Atomic is up to on CLR wait list?

    Sent you a PM this afternoon.
  90. T

    Anybody know what date Atomic is up to on CLR wait list?

    Hi FPFL, This is from our Facebook page and might give some insight to how things work: Atomic has officially started sending out US Reserve List invitations for the current batch of CLRs! We have a long list of orders to fill but this production run is the largest yet and there is...
  91. T

    Anybody know what date Atomic is up to on CLR wait list?

    New batch is arriving tomorrow! We had a small delay due to bad weather and the holiday. Invites will start going out again by Thursday night. Thanks! -TK
  92. T

    Anybody know what date Atomic is up to on CLR wait list?

    Hi pjrake, please send me a PM with the email address you used to sign up and I'll check your status and get back to you ASAP. -TK
  93. T

    Anybody know what date Atomic is up to on CLR wait list?

    New CLR production for the US is complete and in transit. EU and Australian production is only 1 to 2 weeks behind. We expect to start sending invites out in the US by the end of the month. As always, Reserve List requests are sent out in the order in which they were received. Some...
  94. T

    Atomic CLR = Sonic bliss !!! In depth review

    Not sure where this is coming from or what you’re trying to imply, Hugomack. Atomic has already sold out an entire large production run of Active Wedges in Europe (including the UK and Scandinavia). They all shipped to people on the Reserve List in the order in which they got on this list...
  95. T

    Help with CLR Buzz

    OK. Just wanted to let you know were here if you need us. -TK
  96. T

    Help with CLR Buzz

    Please contact support@atomicamps.com and I'd be happy to help you troubleshoot your issue. Best, Tom
  97. T

    Anybody know what date Atomic is up to on CLR wait list?

    On Friday, I accidentally sent out a double batch of invites. A big response was almost immediate and the reserve to purchase ration has been very high. This has been keeping us VERY busy but all orders are still being processed within our 3 business day window described in the invitation...
  98. T

    Pole mount for atomic clr wedges

    You're welcome. And your right, this is something that should be in the manual. I'll put it on the list for the next revision. Thanks! -TK
  99. T

    Pole mount for atomic clr wedges

    This should work. The 35mm dimension is correct. -TK
  100. T

    My assessment of our FRFR /amp shoot out yesterday

    Yes, good point, kmanick. It could be fret buzz or a combination of that and other things. As MisterE and some others have pointed out, this buzzing (or whatever you want to call it) is not being generated by the CLR. It can be heard on other high end revealing systems and to a lesser...
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